Challenged we fixed
Since the client has multiple systems and applications due to take overs, the client can have data of the same customer in more than 1 database. When a client sends an address mutation various checks have to be performed and most of the time by various departments. These checks have to be performed before the address is distributed throughout all systems. The main challenges are multiple systems need to be updated with the new address, various checks have to be performed before the address mutation is approved, the client expects that sending 1 mutation will change the address for all the products that he/she has and the amount of manual work.
Data Management
Multiple systems and applications used with data of the same client in more than 1 database
Workflow Management
Various checks to be performed before data mutation is approved and changed for all products at once
Integrations
other websites and
the Aegon Integration Layer