Knowledgeable Salesforce Consultant who fits within the team."
VGZ
IN-HOUSE CONSULTANT
VGZ, INSURANCE
VGZ has a complex landscape with multiple core systems including Oracle OHI-BO, Siebel and Salesforce. After the initial Salesforce implementation by a Salesforce partner, VGZ continued to improve Salesforce by themselves. One of our most experienced consultants is supporting VGZ on site by working together with their scrum teams.
Challenges we fixed
During the last two years their successes include:
Transition to Lightning
Service Cloud Implementation (B2B)
Salesforce Chat with Snap-Ins
Backend Integrations
Implementation Employee Community
Einstein Chatbot
More About Integrations
VGZ uses the ORACLE Service BUS in between the different system and is slowly replacing the services with MuleSoft based services. Integrations include:
- OHI-BO backend → Salesforce
- Document library → Salesforce
- VeCoZo (Country wide Health insurance Declaration Service) → Salesforce
- Salesforce → Oracle Siebel
- Salesforce → VGZ Website