In-House Consultants

A succes story

VGZ, financial services

VGZ has a complex landscape with multiple core systems including Oracle OHI-BO, Siebel and Salesforce. After the initial Salesforce implementation by a Salesforce partner, VGZ continued to improve Salesforce by themselves. One of our most experienced consultants is supporting VGZ on site by working together with their scrum teams.

Challenges we fixed

During the last two years their successes include:

  • Transition to Lighting
  • Service cloud implementation (B2B)
  • Salesforce chat with snap-ins
  • Complex backend integrations
  • Implementation employee community
  • Einstein chatbot

 

Integrations
VGZ uses the ORACLE Service BUS in between the different system and is slowly replacing the services with MuleSoft based services. Integrations include:

  • OHI-BO backend -> Salesforce
  • Document library -> Salesforce
  • VeCoZo (Country wide Health insurance
  • Declaration Service) -> Salesforce
  • Salesforce -> Oracle Siebel
  • Salesforce -> VGZ Website

 

Customer Experience

“Knowledgeable consultant who fits within the team.” – VGZ

Let׳s Meet

Coffee is on us

Give us a call​​

+31 (0)6 813 502 55

We're on the map​​

Kleverparkweg 55
2023 CB Haarlem

Send us a message​​

ArnoCoevoet@osh.nl

Want to know more about our services and how we can help ?

Let’s talk

Contact

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